Neka.NG Knowledge Base & Documentation

How can we help you build today?

Discover in-depth guides for Likert rating matrices, Nigerian online payments, copyable NUBAN accounts, and WhatsApp routing.

New Feature Available

Likert / Rating Matrix Block Now Live!

Create multi-row rating scales for customer reviews, NPS audits, and employee evaluations with automatic survey scoring and mobile card layouts.

Showing 11 guides
3 min read
Getting Started

Quickstart Guide: Create & Publish Your First Form in 2 Minutes

A complete walkthrough from selecting a template or starting blank, adding question blocks, customizing your brand slug, to publishing live.

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4 min read
Fields & Matrices

Likert / Rating Matrix Block: Multi-Row Customer Feedback & NPS

How to set up multi-row Likert scale matrices, apply 5-point presets, customize scoring weights, and ensure responsive mobile card layouts.

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4 min read
Payments & Banking

Accepting Naira Payments: Paystack, Flutterwave & Monnify

Integrate Nigerian payment gateways to collect registration fees, product payments, and event tickets via Cards, USSD, and Bank Transfers.

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3 min read
Payments & Banking

Redeeming Form Earnings, Payouts Dashboard & Bank Settlements

Learn how to monitor your available balance, trigger instant NUBAN bank payouts, download official receipts, and configure automated payout schedules.

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3 min read
Payments & Banking

Copyable NUBAN Bank Accounts & Proof of Payment Uploads

Collect fee payments with zero transaction charges by displaying your Nigerian bank details and requiring a screenshot proof of payment.

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3 min read
WhatsApp & Routing

WhatsApp Direct Routing & Dynamic Message Formatting

Route submissions directly to your business WhatsApp with pre-filled customer details, answers, and unique transaction references.

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5 min read
Survey Scoring & AI

Survey Scoring, Grade Tiers & JEV AI Autonomous Evaluation

Assign points to questions, configure Grade A to D passing benchmarks, generate downloadable JPG scorecards, and use Gemini AI rubrics.

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3 min read
Appointments & Booking

Conflict-Safe Appointment Booking & Google Calendar Sync

Schedule meetings without double-booking. Set working hours, duration slots, transition buffers, and automatically generate Google Meet links.

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3 min read
SEO & Social Sharing

Custom SEO, OpenGraph Social Cards & Subdomains

Optimize your form for Google search, upload custom favicons, configure OpenGraph social share previews, and brand your subdomains.

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4 min read
SEO & Social Sharing

AI Engine Discovery (AED), llms.txt & Form Response Privacy Guarantees

Understand how your public forms are discovered by AI engines (ChatGPT Search, Perplexity, Gemini) while keeping submissions and respondent data 100% private.

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3 min read
Getting Started

How to Add a Floating Button or Pop-up Form to Your Website

Boost engagement by embedding your form as a sticky floating action button (FAB) or lightbox pop-up on WordPress, Webflow, Shopify, or custom websites.

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Have questions or need bespoke integrations?

Our engineering team supports businesses across Lagos, Abuja, Port Harcourt, and beyond with custom API webhooks, verified NUBAN accounts, and high-volume data forms.